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Support

Find help here!

Program Administration

  • Add Teacher
  • Add/Edit Student
  • Where did Run Club go?
  • Request new teacher on next scan
  • Reset Monkey Money to $0
  • Back Date Trips?
  • Paper Parent Consent Forms
  • Quick Start Settings
  • Where did my Online Registration form go?
  • Why do I get these messages?
  • The message From/To pair violates a blacklist rule
  • Locating the scanned barcodes on the Motorolla CS3000 and CS3070
  • Set Date and Time on Motorolla CS3000 and CS3070
  • Import barcodes from text file
  • Reset your password
  • Show me the prizes!

Must Read

  • Can I scan with my smart phone?
  • Program Setup
  • Add Mobile App User
  • Online Registration
  • Send two Text/Emails for one account
  • Text Cost
  • Delete Students
  • Renewal Startup Check List
  • Diagnosing problems with the mobile app
  • Flyers and Fact Sheets
  • Do I really need a USB scanner?
  • Virtual Badges
  • Do I have to reregister all the students next year?
  • Monkey Money
  • Export Data

Reset your password

There are two options.

1. The easiest is to request a password reset here:
https://www.active4.me/Reset

This will email you a special URL and allow you to update your password.

2. If you know your current password and want to change it.

1. Click on your name in the top menu bar.

2. Click "Settings" in the drop down menu.

1. Enter your current password.

2. Enter new password.

3. Verify new password.

4. Click "Update" button.

Active4me Inc.
PO Box 73311
Davis CA 95617

Phone: (530) 402-8250
Email : info@active4.me

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